Social media is a low-cost way to find new customers and reach out to existing ones. More than 40% of businesses using Twitter, LinkedIn, Facebook and blogs have generated a customer from each of them, according to Hubspot’s 2010 State of Inbound Marketing report.
http://www.openforum.com/idea-hub/topics/technology/article/social-media-for-business-5-tips-for-beginners-leah-betancourt
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